THE EXPERT HELP YOU NEED
Our Extended Business Office division was developed at the request of our clients. We have the industry experience, knowledge and tools to effectively collect and resolve outstanding account balances for healthcare providers.
- Patients can receive text notifications, electric statements and provide feedback through surveys after each call
- Patients can choose the payment methods best for them: mail, online, over the phone or our interactive voice response system
- Online transfer of requested correspondence, inventory reconciliation and account recalls
- Automated, detailed reporting provides assurance that payment plans have the follow-up and results you expect
PERSONALIZED AND DEDICATED ATTENTION
We believe in a close partnership between our
Management Group and your business office. Site
visits are performed at regular intervals to review and stay ahead of issues or concerns. This personal relationship allows all of us to agree on priorities, understand current issues and work together to resolve them quickly.