Job Details

Medical Customer Service Representative

Full Time Posted 10/29/2021


  • Melbourne, FL

About us

Medical Data Systems, Inc (MDS)

Locally owned and operated for over 35 Years

We offer full time, permanent positions

Advancement opportunities are available

Medical Customer Service Representative - $2,000 Sign on Bonus!

Hourly pay, Bonus, and UNCAPPED COMMISSON OPPORTUNITY! This is one of the BEST Opportunities in Brevard County! Get paid hourly plus the ability to make a monthly Bonus or Commission. We have reps averaging well over $20 per hour!

This job offers a fun and challenging environment. Take mostly INBOUND calls from patients and help them get their Hospital Balances taken care of. Answer patient account questions and assist in setting up payment plans when necessary. This is NOT Collections - The people we speak with are NOT Delinquent with the Hospital.

If you would like to come meet us, we are at 1374 S. Babcock Street in Melbourne, FL 32901. We have two locations so please use the address above in your GPS. Bring your resume, ID, dress business casual and let the front desk know you are here for the Private Pay Customer Service Rep opportunity.

Specific Job Requirements

  • Excellent Attendance is required. Missing time means you are missing out on making money.
  • Be Commission and Bonus Oriented - Money Hungry
  • Must be comfortable and confident in asking people to pay their balances over the telephone.
  • This is a Fast Paced Environment - that pays off - the more patients you talk to each day means the more money you are able to make.
  • Must demonstrate excellent customer skills on every single call.
  • Be able to Control the Call - keep conversations on track.
  • Be adaptable to change. If a hospital wants us to do something a little differently - then we do it.
  • Be able to ask questions when uncertain. We do not expect employees to be experts immediately. Experience in medical office setting is helpful but certainly not required.


  • Unlimited Bonus potential – It is all about the MONEY you take home!
  • Hourly base pay
  • Floor games and contests that allow you to win Cash and Prizes!
  • Annual reviews
  • Paid Time Off/Vacation
  • 401K match 50% up to 6%
  • Insurance – Health, Dental, Life, Vision, and short & disability

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