New Office Location in Sebring, FL

Healthcare receivables management specialist, MDS is expanding their call center location to service expanding Client base.

August 18, 2020

We are honored to announce that MDS celebrated the opening of a larger call center in Sebring, Florida on August 17, 2020. This new office space provides over 9,000 square feet and will accommodate 150+ seats in addition to providing new job opportunities to Sebring residents and surrounding communities.

MDS combines a team of seasoned collection professionals with state-of-the-art technology to offer our Clients efficient and effective recovery services. Licensed to collect in all 50 states, all accounts are serviced in a compliant, legal and ethical manner.

Exterior of new office

About MDS As patients become responsible for larger portions of their healthcare bills, it is imperative to have a sophisticated business partner that treats patients with respect, provides the highest levels of customer service and complies with all federal, state and local regulations. MDS invests in technology, staff training and process improvements to deliver smarter, quicker collections. Your patients get the best experience, and you get cost-efficient results.

  • Utilizing leading AI technology to automate processes for efficiency, delivering a solution-oriented collection approach that produces rapid account resolution and patient retention
  • Extensive and customized performance reporting
  • More than 400 highly trained employees in five offices nationwide, servicing 600+ clients
  • Clients have account access through a secure client portal

Technology / Security MDS maintains the SOC 2 Type II - Audit Information Security Management System certification. This internationally recognized certification serves as proof of MDS commitment to the security of the confidential information that is provided by their clients.

MDS continues to pursue their development goals by offering a complete suite of revenue cycle solutions including Extended Business Office (Early Out), Primary and Secondary Bad-Debt Collections services. They also offer System Conversion A/R Assistance, for those endeavoring in a major systems platform change, and also detailed A/R recovery projects.

For additional information on the expansion and growth of MDS, or any other MDS related information, please contact Cheryl Spanier, Vice President, Business Development & Client Services at or 888-773-2255 or visit our website at

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