The Importance of SOC2 Certification in Healthcare Receivables Management
Every time you visit a doctor or hospital, your personal and financial information is collected, stored, and shared to manage your care and billing. Behind the scenes, much of this work happens through healthcare receivables, the process of tracking, collecting, and securing payments from patients and insurance companies. Because this work involves sensitive details, strong […]
How Innovation Is Transforming Revenue Cycle Management in Healthcare
In hospitals and clinics, getting paid for patient care can be complicated. There are claims, insurance checks, and bills that need to move smoothly from start to finish. When even one step goes wrong, payments slow down, and patients feel frustrated. In fact, 94% of U.S. hospitals reported financial harm during the 2024 Change Healthcare […]
The Power of AI Chatbots in Healthcare: Transforming Patient Collections with Automation and Efficiency
Paying medical bills can be confusing and stressful. Many people get several statements, different due dates, and may not understand what insurance covers. In fact, about 41% of U.S. adults have medical or dental debt, showing how common this challenge is. Hospitals and clinics spend a lot of time helping patients figure out what they […]
Medical Debt Collection Pitfalls: Avoiding Double Billing, Fake Charges, and Compliance Errors
Getting a medical bill can feel stressful, especially when it doesn’t make sense. You expect a fair charge for the care you received, but sometimes mistakes sneak in. You might see the same charge twice or find a fee for something you never did. These surprises can lead to confusion and unfair debt notices. About […]
Predictive Healthcare Analytics: Key Data Types Driving Smarter Hospital Decisions
Hospitals today face tough choices. Doctors and nurses must act quickly when a patient’s health changes. Leaders must also manage beds, staff, and costs. In fact, U.S. hospitals have seen labour expenses rising steadily since 2019, putting extra pressure on budgets. Predictive healthcare analytics makes these decisions easier by using data to see problems before […]
How Customized Patient Outreach Can Revive Dormant Medical Debt
Medical debt is something many families carry quietly for years. Old bills can slip into the background, leaving both patients and hospitals stuck. In fact, about 41% of working-age Americans struggle with medical bill problems or are paying off medical debt, showing how standard and heavy this burden can be. Hospitals see unpaid accounts, while […]
Revenue Recovery: Customizable Revenue Cycle Solutions for Every Hospital
Hospitals work hard every day to care for patients. But behind the scenes, many struggle with money problems that make it hard to stay strong. Payments can be delayed, denied, or lost in complex systems. Revenue recovery is the process of identifying and addressing those gaps, enabling hospitals to operate smoothly. By understanding the basics […]
How AI-Powered Billing Systems Improve Hospital Payment Cycles
Hospital billing can feel like a long road full of bumps. Doctors and nurses provide care, but the bill must travel through several steps before payment is received. Each step can slow things down. Errors happen, paperwork stacks up, and patients wait for answers. Hospitals also feel the weight of delayed payments, as they hurt […]
Charge Capture Optimization: Simple Steps to Protect Hospital Revenue in Real Time
Hospitals save lives every day, but behind the scenes, keeping the lights on takes careful money management. A significant part of this is ensuring that every service, test, and supply used in patient care is accurately recorded. In fact, poor charge capture can result in hospitals losing up to 3% of their net patient revenue, […]
The Role of EBO Teams in Reducing Aged A/R for Multi-Facility Health Systems
Hospitals and health systems rely on stable cash flow to maintain daily operations. However, when unpaid bills accumulate, money becomes tied up in accounts that are slow to collect. Most healthcare organizations aim to keep less than 15–20% of their accounts receivable (A/R) past 90 days; however, once balances creep above that range, financial strain […]