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Extended Business Office / Early-Out
Proven results for patient collections to lower the cost of business office operations and increase revenue.
Our patient-friendly approach offers mobile payment solutions, patient friendly statements, custom payment portals, live recovery agents and outstanding customer service. Using a combination of tenured staff and machine learning technology, our efficient process improves revenue streams and reduces AR days.
- Patients can receive text notifications, electric statements & provide feedback through surveys
- Patients can choose the payment methods and communication means that suits their lifestyle
- A secure client portal allows transfers of requested correspondence, detailed reporting and more
- Dedicated operation & client service managers report key metics and keep you informed
Personalized and Dedicated Attention
MDS believes in a close partnership between our management group and your business office with regular
site visits to ensure we are exceeding your expectations. This personal relationship allows us to discuss priorities, understand current issues and work together to resolve them quickly.
The MDS implementation team did an amazing job with our project implementation and made it a fast and easy onboarding experience for my team. They were patient with some of the delays experienced on our end and were ready and prepared for our go live well before our expected date. They were easy to work with and got the job done quickly. The go live experience was a great success!
Alona DunlapSenior Director, Patient Revenue Services (PRS) St. Luke’s University Health Network
MDS is a top-notch partner for Revenue Cycle operations. The implementation of bad debt collections was seamless and our recoveries increased right away. In the first month after go-live, MDS brought in recoveries that exceeded record recoveries from our prior bad debt agency. The staff is phenomenal. They are accessible, knowledgeable and responsive. They take a personal approach to their clients and are willing to help with any project thrown at them, even those outside of the normal collections processes. They have far exceeded our expectations.
Director, Patient Financial Services62 bed hospital
MDS has been a reliable, consistent and flexible vendor partner to BJC. They have partnered with us through a number of system implementations and updates. It is truly a pleasure to work with the MDS team, where they continue to provide excellent service to our patients.
Lorrie Jost-BailyDirector, Revenue Management
“If there was a course on how to create/maintain a successful relationship, MDS should teach it!” Other comments: MDS is by far our favorite business partner. We have open communication and they listen and act on every request immediately. Matt explained the difference between MDS and other vendors is that we are a partner that is reliable, trustworthy and transparent.
Matt FisherDirector, Customer Solutions Center | Revenue Cycle
Medical Data Systems is an outstanding partner when it comes to taking care of our community and hospital. MDS is an essential piece of our accounts receivable team and they continue to work hard at helping us improve financially. MDS is professional and always stays in direct communication with our team, which is extremely important and appreciated.
Emilee StrattonCFO Childress Regional Medical Center